Insight-to-Action Review
A robust analysis drawing on quantitative and quantitative NSS data, qualitative feedback, and additional stakeholder focus-group insight.
Includes:
- Data triangulation
- Comparative benchmarking (sector, region, institution)
- Thematic analysis of free-text data (NSS, Unit-level evaluations)
- Evidence-based recommendations
- Workshop facilitation
You will receive a concise report identifying root causes, and opportunities for improvement, with opportunities for facilitated stakeholder workshops.
Assessment Strategy Redesign
Assessment is one of the strongest drivers of NSS satisfaction. I support programme teams to develop assessment strategies that students trust and that staff can implement sustainably.
Focus areas include:
- Reducing assessment burden
- Enhancing feedback quality
- Strengthening meaingful alignment between learning outcomes, assessment, and feedback
- Building coherent assessment journeys across years and levels
- Supporting constructive alignment and transparency in marking criteria
- “Future-proofing” assessment in an age of genAI
Belonging
Belonging is key to retention, satisfaction, and attainment. I work with teams to integrate belonging principles into programme design, delivery, and communication.
Examples of work:
- Curriculum mapping through a belonging lens
- Staff-student co-creation workshops
- Review of induction, transition, and community-building activities
- Inclusive teaching and communication practices
Staff Development & Facilitation
Bespoke workshops and development sessions that turn insight into collaborative action.
Recent sessions include:
- “Curriculum Calibration”
- “NSS Review and Action Planning”
- “Assessment Strategy “ABC” Design”
- “Team-Building Workshop”
Data Analysis & Visualisation
Clear, compelling data visualisations that bring NSS and other student feedback data to life for diverse stakeholders.
Deliverables include:
- Interactive dashboards (PowerBI, Tableau)
- Custom reports and infographics
- Data storytelling workshops
Curriculum Coherence & Alignment
A coherent curriculum that aligns with institutional goals and professional standards is essential for student satisfaction. I assist teams in reviewing and refining curriculum structures to ensure clarity, relevance, and progression.
Key activities include:
- Curriculum mapping and gap analysis
- Alignment of learning outcomes with assessments and feedback
- Integration of employability and skills development
- Stakeholder engagement (students, employers, accrediting bodies)